Privacy Policy
Nimbus Portfolio - Effective Date: January 1, 2025Our Commitment to Privacy
At Nimbus Portfolio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment intelligence platform and services.
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.
Information We Collect
Personal Information You Provide
- • Name, email address, and contact information
- • Account credentials and authentication information
- • Property and investment data you input
- • Communication preferences and support interactions
- • Payment and billing information (processed securely by third parties)
Financial Information (via Plaid Integration)
With your explicit consent, we may collect financial information through our integration with Plaid, including:
- • Account balances and transaction history
- • Investment account information
- • Property-related financial transactions
- • Bank account details (for payment processing)
- • Credit and loan information
Automatically Collected Information
- • Usage data and analytics (pages visited, features used)
- • Device information (browser type, operating system)
- • IP address and location data (general geographic area)
- • Cookies and similar tracking technologies
- • Performance and error logs
How We Use Your Information
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Account Information | Account creation, authentication, and communication | Contract performance |
| Financial Data (via Plaid) | Portfolio analysis and investment tracking | Explicit consent |
| Property Data | Real estate investment analysis and reporting | Contract performance |
| Usage Analytics | Service improvement and personalization | Legitimate interest |
| Communication Records | Customer support and service delivery | Contract performance |
Additional Uses
- • Provide, maintain, and improve our Service
- • Process transactions and send related information
- • Send technical notices, updates, and support messages
- • Respond to your comments and questions
- • Monitor and analyze usage and trends
- • Detect, prevent, and address technical issues
- • Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We Do NOT Sell Your Personal Information
We do not sell, trade, or otherwise transfer your personal information to third parties for monetary consideration.
When We Share Information
- • With your explicit consent
- • With service providers who assist in operating our Service (under strict confidentiality agreements)
- • With financial institutions through Plaid (for data aggregation services)
- • With property data providers (Zillow, Redfin, etc.) for market intelligence
- • To comply with legal obligations or court orders
- • To protect our rights, property, or safety, or that of our users
- • In connection with a business transfer or acquisition
Third-Party Service Providers
- • Plaid Technologies (financial data aggregation)
- • Amazon Web Services (cloud infrastructure)
- • Microsoft Azure (cloud services)
- • Google Analytics (usage analytics)
- • Stripe (payment processing)
- • SendGrid (email communications)
Data Security and Protection
Security Measures
- • Encryption at rest using AES-256 encryption
- • Encryption in transit using TLS 1.3
- • Multi-factor authentication for all accounts
- • Regular security audits and penetration testing
- • Access controls and role-based permissions
- • Secure data centers with physical security measures
- • Employee security training and background checks
Data Retention
- • Account data: Retained while account is active plus 3 years
- • Financial data: Retained for 7 years for tax and compliance purposes
- • Usage analytics: Retained for 2 years in anonymized form
- • Communication records: Retained for 3 years
- • Legal obligations may require longer retention periods
Your Privacy Rights
Access and Control
- • Access your personal information
- • Correct inaccurate or incomplete data
- • Delete your account and associated data
- • Export your data in a portable format
- • Opt out of marketing communications
- • Withdraw consent for data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us at help@nimbusportfolio.com or through your account settings. We will respond to your request within 30 days.
GDPR Rights (EU Residents)
- • Right to access and portability
- • Right to rectification and erasure
- • Right to restrict processing
- • Right to object to processing
- • Right to withdraw consent
- • Right to lodge a complaint with supervisory authority
CCPA Rights (California Residents)
- • Right to know what personal information is collected
- • Right to know whether personal information is sold or disclosed
- • Right to say no to the sale of personal information
- • Right to access personal information
- • Right to equal service and price
Cookies and Tracking Technologies
Types of Cookies We Use
- • Essential cookies: Required for basic site functionality
- • Analytics cookies: Help us understand how you use our Service
- • Preference cookies: Remember your settings and preferences
- • Marketing cookies: Used for targeted advertising (with consent)
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- • Standard Contractual Clauses (SCCs) for EU data transfers
- • Adequacy decisions by relevant data protection authorities
- • Certification schemes and codes of conduct
- • Binding corporate rules for intra-group transfers
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Posting the updated Privacy Policy on our website
- • Sending you an email notification
- • Providing notice through our Service
- • Updating the "Last Updated" date at the top of this policy
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: help@nimbusportfolio.com
This Privacy Policy is effective as of January 1, 2025, and replaces all previous versions.
Last Updated: January 1, 2025 | Version: 1.0
Last Updated: January 1, 2025 | Version: 1.0